Here are what some of our satisfied customers say about us and our service:
"I would recommend Rachel and her team to anyone they have been brilliant"
Mr Blackmore - February, 2018
"I just wanted to say how grateful I am that I choose you and your Company to sell my home. After deciding to sell my property after 20 plus years, I choose an Agent and hoped for the best. After no success I chose Rachel J Homes to be my next Agent purely because of a chance conversation with a lady in my local garage who recommended them.
From the outset I found Rachel to be very Professional yet totally approachable. There was no pushiness, no eagerness to reduce my home value for a quick sell and I totally felt at ease in her company. I can honestly say that all potential buyers shown around by either Rachel or her colleague Jenny were 100% genuine, prompt feedback was always given and before long my home was sold.
Even after I had sold I am still able to call Rachel up for advice regarding my search for a new home with no feeling that I’m wasting her time. I have no hesitation in recommending Rachel J Homes or using them again myself in future. Thank you very much both of you, you made a stressful time a lot more bearable"
Ms Durston - February, 2018
We are both so pleased it went smooth and what lovely people you and Karen are. It seemed like you were almost family.
Mr & Mrs Whittle - February, 2018
"Excellent service from the moment house was valued and put on market, didn't take long at all for house to be sold, will highly recommend"
Mr & Mrs Shailer - February, 2018
"Excellent, always told what is going on, always willing to help to get house sold and people into the property. Excellent service would recommend."
Miss M Bustin - February, 2018
"Efficient and enthusiastic approach received from valuation to the sale of my property, all staff very warm and welcoming and no doubt showing total respect with the viewings to potential buyers. Thank you"
Mrs Kidd - February, 2018
"Professional service, great communication, constant update on progress, quick feedback on viewings, generally helpful, polite and genuine love of their job, excellent would recommend to anyone"
Mrs Cannon - February, 2018
"We have found the professional service to be excellent and very efficient. The sale of our parents home was dealt with with compassion and respect and we thank you."
Mr & Mrs Grubb - February, 2018
"Thank you for a super quick sale. Communication has been excellent"
Mr Hill - February, 2018
"We chose Rachel as she is an independent company and not part of a larger impersonal chain of offices.
We were impressed with her attention to detail, honesty, professionalism and no hard sell approach.
As a result of her realistic expectation we sold our house in two weeks. All staff are friendly...thoroughly recommend her company. Many Thanks"
Mr & Mrs Martin - February, 2018
“Rachel and her team sold my house in 3 days!! Amazing service. Very professional, reliable and dedicated. Thank you so much I can highly recommend you and your team!”
Mrs Shearing - February, 2018
"Hi Rachel, you provided a super, efficient and professional service. In particular you were really helpful in chasing the vendors for me for the outstanding pieces of info at the end. You were great throughout."
J Mckay - February, 2018
“Rachel J Homes handled the sale of our property with a high level of care and efficiency. We were kept informed of the progress of the sale at all times and any “problems” were dealt with immediately.”
Mr Edwards - February, 2018
" Extremely efficient and friendly service from start to completion. I can recommend this business without reservation."
Anon - February, 2018
"We have received excellent service from the team. Rachel sold our property in 3 days!
Lovely professional team who keep you up to date on progress and speak to you without using words and phrases about "Mortgage Jargon" - I was worried that the selling process would be confusing and stressful, but Rachel made everything clear.
I loved the attention to details and the personal touches Rachel put on our advertisement - I do think this is why it sold so quick! Thanks again"
Mr & Mrs Nicholls - February, 2018
"Rachel J Homes, Rachel and her team, have been excellent in ALL aspects of our home sale.
"From our first approach to sale, less than 2 weeks, they have been utterly professional, completely charming and have amazed us with their communications in making our house sale appear to be, for us, absolutely painless.
I recommend Rachel Tester and her team, to all within this area, with the strongest of recommendations – FANTASTIC- THANK YOU."
Mr Davies - February, 2018
"I went to a few firms when on the high street when choosing who to sell my home and you stood out from the first instance. Without a shadow of doubt I knew that you would be successful in selling our home because you have a great personality, a clear passion for what you have chosen to do and a desire to create a wonderful business and develop those around you.
The values that you hold and the professional way that you conduct yourselves and your business make you an easy choice and I know you would appeal to anyone who is lucky enough to interact with both of you in either selling or buying a home.
There was no nonsense in your approach, you gave me the answers when I wanted them, good advice and at every interaction I came away with more confidence. You were prepared to go above and beyond and not simply to secure a listing but because you understood our circumstances and had the forethought to look for solutions which you offered, nothing was any trouble. That extra service that you provided I sincerely believe I would not have got from any of the other firms I encountered. The peace of mind that you gave us is worth it's weight in gold and I am eternally grateful.
I would have no hesitation in recommending you both to anyone and I would come back to you time and time again because you are simply outstanding."
Mr Higgins - February, 2018
"My Wife and I, having decided that it was time for us to downsize from our current three bedroom property, placed the sale in the hands of Rachel J Homes of Weston Super Mare.
From the moment we met Rachel Tester, the Director of Rachel J Homes, we felt that we were in the hands of a truly professional and caring company.
Rachel carried out the appraisal of our home in an efficient and sympathetic manner, which was not hurried in any way, and advised us honestly and accurately of it's market value. At no time were we pressurised into making difficult decisions, or were made to feel that we needed to lower the price to effect a quicker sale.
Once my Wife and I decided to proceed with the sale, Rachel prepared the marketing details and submitted them to me for appraisal several times until I was happy with them, and dealt with my suggestions with great patience. The final details were extremely well presented and eye catching. The details of the property were also made available on the Internet, giving maximum coverage to a vast market.
I'm pleased to say that through the excellent service provided by Rachel J Homes, we had our first viewing within three days of our property being made available for sale. I have absolutely no hesitation in recommending the services of Rachel J Homes to anyone thinking of selling their home."
Nigel and Angela Robbins - February, 2018
"We chose Rachel to sell our house because she was very cheerful, professional and enthusiastic. She has kept us well informed every step of the way, taking the stress out of moving. I would recommend her to anyone wanting a smooth moving experience."
Mrs Young - February, 2018
"Rachel, yourself and Jenny have been fantastic, we know how hard you have worked to sell our house swiftly, you've done an amazing job, always kept us updated and well informed. We will always highly recommend you!"
Mrs Roper - February, 2018
The service you have provided has been professional and friendly.
We would both highly recommend your business to anyone wishing to sell their home - friends had already.
Ms S. Naylor & Mr A. Giblett - February, 2018
"Thank you for an excellent service. We particularly appreciated your staff's patience and local knowledge"
Mrs. Whiting & Mr. Kettleborough - February, 2018
"1st class service, really impressed, would not hesitate to recommend you."
Mr & Mrs Marney - February, 2018
"Great friendly people always kept informed and updates. Liked the fact they show possible buyers around thought it was very professional. Would recommend. Thanks for everything."
Mr & Mrs Harris - February, 2018
"Excellent Service - from Karen and Rachel. We will recommend your services to friends and family. Thank you"
Mr & Mrs Munckton - February, 2018
"No Improvement Necessary! Everything about the service you've both provided for us has been nothing short of exemplary. And we would recommend your services to anyone else selling their homes. Thank you."
Guy & Sue - February, 2018
"Friendly, efficient service with a personal touch. Rachel has been on hand at all times and did a great job in giving sound advice that ended in a sale. Would highly recommend and will use again as a certainty when buying/selling property."
Mr & Mrs James - February, 2018
"Very impressed with your companies professionalism and would highly recommend your services to my family and friends."
Mr Rawlings - February, 2018
"Rachel, we have received a first class service from your company, friendly service and most importantly a fast sell of our property. Thank you for all your support and advice."
C Newell - February, 2018
"I recommend using Rachel & her team. Any worries I had about not using a well known chain soon disappeared. Rachel knows the market in Weston well and provided good advice on pricing the property.
They were fast getting it on the websites and didn’t slow up on marketing it over Christmas & the New Year. Rachel J Homes have been speedy at responding to queries and follow up fast unlike other firms. Completion has been swift & painless. It’s been easy working with them.
Very refreshing to have such good service from an estate agent. Thank you!"
Mrs A - February, 2018
"Very impressed by speed of service, prompt e-mail replies to questions/queries. We were shown around the property by Rachel twice in a very professional manner but also a manner that was relaxed, informative and very helpful to our specific needs and wants. The viewings did not feel rushed in any way and the requests for feedback afterwards were never pushy."
Miss Williams & Mr Chandler - February, 2018
"Rachel & Jennie have provided an excellent service, going above and beyond, giving feedback on viewings & keeping in constant touch about the sale & all potential viewings. Finally an Estate Agent to be proud of! Thanks girls"
Ms Morris - February, 2018
"We were really pleased with the service. We were very impressed with communication and the lengths to which the team were prepared to go to with helping us."
Mr & Mrs Hudson & Mrs Lee - February, 2018
"Rachel and Jenny very professional .Very friendly and get the job done! Will recommend to other people! Thanks ladies"
Mrs Hogg - February, 2018
"The service we received from Rachel was excellent. Rachel was very knowledgeable and professional and sold our home quickly at the price we wanted. Would definitely recommend"
Mr & Mrs Plummer - February, 2018
"Rachel clearly knows the Somerset property market; she provided by far the most professional appraisal. Once the property was on the market we were kept informed of enquires and viewings and managed the entire process and secured a buyer at the right price within two weeks. Great job."
Mrs A Burgess - February, 2018
"We received a high quality, professional and friendly service. With prompt feedback. We would recommend Rachel J Homes"
Anon - February, 2018
"Fantastic personal service. Always happy to talk and reassure. Highly recommended and an absolute pleasure."
Mr Bancroft - February, 2018
"Both Rachel and Jenny have been extremely professional and have kept us well informed at all times. They have done everything quickly but efficiently and we are extremely pleased and impressed by their work so far"
Mr & Mrs Bingham - February, 2018
"A very friendly, efficent, with an eye for detail and great follow up estate agents. Nothing was to much trouble. Also very helpful with ancillary matters"
- February, 2018
"The sale of my property was painless and very professional, I was recommended to use Rachel J Homes and I'm so pleased I followed it through. Thank you Rachel."
Mrs Harris - February, 2018
"Sold in 2 days. Excellent job all round - how could it be better!"
Mr Kernaghan - February, 2018
"I had my flat for sale with another Estate Agent in the town for 9 months , during this time viewings were low and communication from the agent was minimal. I was recommended Rachel J Homes by a personal friend who had sold a property through them. From the first meeting with the team at Rachel J Homes I was impressed with their professionalism, eye for detail and knowledge of the market.
When we received our offer on the property Rachel J Homes walked us though the process and recommended a quick Legal company to complete our deal.
I have since recommended Rachael J Homes to a family member and will continue to recommend anyone who asks my opinion.
A fantastic team, great company and superb service."
Mr G Williams - January, 2018
Well what can I say! Rachel stuck with us for what seemed like eternity and kept battling on to get our ' not so straightforward ' sale completed.
Without a doubt probably one of the most stressful periods of time but Rachel and team.managed to do the seemingly impossible and sell our not so straightforward property - just a shame we couldn't find one to buy through her too!
I have recommended Rachel J Homes and will continue to do so as we believe her to be the fairest, honest, closest to market valuer and hard working agent around - if she can do it she will!
Thank you Rachel and team above and beyond!
Mel James - January, 2018
"We have been very pleased with the service we have received from your company. In particular we were impressed with your professionalism when you came to value the property. We did not experience that with the other company who visited.
Your staff have been very pleasant, helpful and, when necessary, very persistent with our buyer!
We would have no hesitation in recommending you.
With many thanks and best wishes."
Mrs C Bragg - January, 2018
"Thank you for your kindness and especially your patience on countless viewings !! Also excellent communication :) "
Ms L Miller - December, 2017
"Excellent service, friendly staff, always ready to help and support. Would always use and recommend"
R.Fletcher - October, 2017
"We were impressed with the service of staff throughout out purchase of the above property and through to completion. Very friendly staff and helpful throughout - we would definitely recommend your business as a professional and excellent service."
Mr & Mrs Cottrell - January, 2019
Moving home has to be one of the most stressful things in life to experience, however, what helped enormously was the personal, friendly, professional communication we got from Maxine & Rachel, thanks to you all.
Mrs W. Hasler - December, 2018
We were very impressed with the friendly & Courteous staff. Their regular communication made our move a smooth one.
S. Matthews - December, 2018
“I am very grateful for your personal assistance in helping us find a suitable property. You displayed a level of professionalism, interest and commitment like no other estate agent that we had contacted. You have set the bar high for standards, which your competitors and their staff in Weston can only dream of achieving. I would have no hesitation in using you for any future sale, or purchase. Well done, and thanks!”
Mr T Day - February, 2018
"Rachel has been very diligent and hands on in the buying of our new home. She was always available to contact and immediately replied to all our queries! Thank you Rachel!"
Mr Skone & Miss Betts - February, 2018
"I've had a fantastic experience using Rachel J Homes for our purchase and sale.
Your agency provides an extremely professional service and you always gave regular updates, friendly service, efficient follow up and feedback.
You have an excellent team and I would personally recommend you to future sellers.
Thank you all."
Mrs Somers - February, 2018
"We found Rachel and her team to be friendly, helpful, professional and honest - so important when buying a property. The information provided was accurate and very descriptive. Viewings were well managed, all our questions were answered and as well as being shown around we were able to take time to review and discuss the property uninterrupted. All in all Rachel and her team are a pleasure to work with and very professional and engaging. We would definitely recommend!"
Mr & Mrs Willis - February, 2018
"A punctual, prompt and polite service. What you need when looking for a new house."
Mr & Mrs Underhay - February, 2018
"Professional & friendly wouldn't hesitate to recommend to anyone."
Mr & Mrs Frape - February, 2018
"Rachel J Homes were so helpful from the very onset, nothing is too much trouble and kept me fully informed and communicated efficiently and professionally with others to assist the smooth transaction of sale and purchase - faultless - fully recommend"
Mrs Burdge - February, 2018
"I have nothing but praise for the help and friendly assistance given to me. The standards your company give to customers is of the highest thank you so much. I have found exactly what I want and asked for."
Mrs Spink - February, 2018
"Rachel gave us a first class service throughout the whole process. It was really nice having someone who was constantly updating us without having to ask. Having dealt with other agents in our chain, I only wish we could have had Rachel on both sides! Thank you"
Gemma - February, 2018
"I would like to thank Rachel and Jenny for helping me to buy my new home. I found Rachel and Jenny understanding, helpful and genuine. I was particularly impressed with the level of communication. The regular phone calls kept me in the picture at all times. I have found the team friendly, efficient and professional and would gladly use them again in the future. Thank you Rachel and Jenny"
Miss Danks - February, 2018
"We are both pleased it went so smooth and what lovely people you are, it seemed like you were family. Thank you"
Ms Cupial - February, 2018
"Rachel & her team helped us with purchasing our first home & helped with all the questions we had during the process. The team were quick to respond & were always really friendly.
Thank you very much for everything & we look forward to dealing with you in the future."
Miss Crook & Mr Maggs - February, 2018
"Rachel was professional and proficient yet friendly. The service she gave was excellent."
Mr & Mrs Salmons - February, 2018
"What can I say - other than "MANY THANKS" to you , Rachel, also to Jenny who has been fantastic and is obviously a great asset to your company, completing the trio, Karen - very well done - Thanks again"
Mrs Dixon - February, 2018
"Thank you Rachel for fantastic professional service. You are always well informed and easy to deal with. Thank for all of your help – we got there in the end!"
Vanessa & James Byron - February, 2018
"We have been very impressed with the service we have received. Everything was dealt with quickly and hassle free, I would recommend Rachel J Homes to family and friends"
Miss Davis & Mr Baker - February, 2018
"We have been very happy with the service provided by your firm, in particular the service provided by Jenny. All questions we have asked have been answered quickly and with detail. We would highly recommend you above other estate agents we have used in the Weston area."
Miss Fitzgerald & Mr Springfield - February, 2018
"An excellent, all round service. Reliable, friendly and professional."
Mrs Harney - February, 2018
"Swift - Smart - Flexible Service"
Mr & Mrs McPherson - February, 2018
"A very personal and unique service would highly recommend Rachel and her team, all very professional and always on the ball and kept informed at all times. Excellent service Well done :)"
Ms Nicholson - February, 2018
"Living in Cornwall we were limited to the internet for searching for a new home in the Weston area. We found a property we liked & I rang Rachel for some details. Rachel asked lots of question as to our needs & suggested 3 properties we might like to view. We made arrangements to travel up from Cornwall for the viewings & Rachel met us on time (which was important after driving almost 175 miles) We fell in love with the 3rd property, made an offer...
Back in Cornwall Rachel kept us fully up to date with the progress of the sale, which involved contacting Australia where the sellers were living. I always had a rapid response from Rachel when I e-mailed, which made the whole business stress free.
Approximately 6 weeks later we moved into our new home & Rachel called in to check that we were happy with everything.
I would have no hesitation in recommending Rachel J Homes for a prompt & efficient service, carried out with a lovely sense of humour."
Mr & Mrs Anthony - February, 2018
I would certainly recommend Rachel J Homes to anyone who is looking for a personal service. As a property trader we use multiple estate agents across the country but very rarely receive the service we need and expect.
With Rachel J Homes, feedback was always given, both positive and negative which allowed us to adapt our marketing plan. They secured a buyer within a week of marketing and Maxine who progressed the sale was informative, successfully achieving a quick exchange and completion.
Having the owner of the company at the end of the phone was the most impressive part of the service. I would certainly recommend this independent estate agent.
Open Property Group - January, 2018
"Rachel thank you and your team for everything you did to complete on our purchase.
Things didn't always go smoothly but you kept on top of things and we are so happy in our new home, Thanks again."
Mr T Jones - October, 2017